Process
Steps
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RemOps by The Numbers
Remediation Operations is the collection of cybersecurity business processes that minimize risk by mobilizing the right teams with the data and context they need to eliminate, reduce or, accept risk findings. Click on the numbers below to learn more:
7 RemOps Process Steps
The ideal RemOps process looks like this:
Collect
all vulnerabilities, misconfigurations and other risk findings across all security domains
consolidate
all findings, aggregating, deduplicating and contextualizing them
choose
which findings to remediate, identify who should fix them, validate how, and specify where
route
the remediation requests to the appropriate team in the right work platform with the needed context for action
receive
the remediation task and accept, clarify, reassign or reject with reason
remediate
according to agreed upon process- and service-level agreements (SLAs)
report
on the entire remediation operations process including risk reduction and SLA and process compliance
20 Broken RemOps Pieces to Fix
Unfortunately, in most organizations, RemOps is not managed as a unified and business-critical process. The results are too expensive, too slow and do not scale. Here’s why:
Collection
Collection1. Manual and semi-manual
2. Siloed by domain
3. Lacking context
Consolidate
4. Manual and semi-manual
5. Time consuming and incomplete
6. Multiple overlapping lists
Receive
7. Many requesters; conflicting, overlapping requests
8. Findings, not solution, oriented requests
9. Lacking adequate exception handling processes
Report
10. No ability to set, communicate and monitor service-level agreements
11. Manual, point-in-time process and compliance reporting
12. Disconnected data across many spreadsheets and systems
Route
13. Ad-hoc and mostly manual
14. One-way and fragile when automated
15. Lacks capacity and SLA oversight
Choose
16. Best-effort prioritization based on poor and incomplete data
17. Manual mapping to fixing teams without context or platform integration
Remediate
18. Request volume exceeds fixer capacity
19. Worked in oldest to newest order
20. No clear way to communicate success
10 Critical RemOps Automation Requirements
Revolutionizing traditional risk and vulnerability processes into a scalable Remediation Operations requires a unified platform that meets these 10 automations requirements:
01
Continuous collection of findings across all security domains
02
Automated consolidation of findings into a single, fully contextualized, continuously updated backlog
03
Automated recommendation of the optimum set of remediation choices
04
Automated recommendation of the optimum set of remediation choices
05
Creation and management of consolidated and prioritized team queues
06
Ability to receive fixing requests, manage exceptions, and update status directly from native work management systems
07
Bi-directional queue visibility, updating and management between the RemOps and work management platforms
08
Creation, management and monitoring of service-level agreements
09
Full No-code process workflow creation and management
10
Management and compliance reporting and dashboarding
5 RemOps Benefits You Will Love
Implementing and scaling Remediation Operations has many benefits, the primary ones are:
Dramatically Accelerate Risk Reduction
by increasing remediation process effectiveness, efficiency, speed and throughput
Empower Your Security Team for Success
by returning time to them so they can focus on their core security jobs instead of process management
Maximize Fixing Team Engagement, Productivity & Morale
by making them efficient with accurate routing, clear SLA expectations and native process integration
Ensure Process Confidence & Compliance
With end-to-end process integration, tracking, and SLA and Risk reporting
Succeed Today
& Scale
Tommorrow
by transforming your scanning tool output into customized risk-reduction outcomes for your specific business and process needs
3 Steps to Getting
RemOps Right
Step 1
Decide to Focus
- View remediation operations as a single unified process
- Assign an owner to remediation operations improvement
- Commit to a 10x improvement
Step 2
Define Your Current Process
- Audit and document your current set of processes across the RemOps Lifecycle
- Identify the teams, tools and data involved in executing the processes and the challenges you face
- Quantify the cost of today’s RemOps process to the organization
Step 3
Invest in Change Management
- Define your ideal end state and the business case for action
- Invest in a RemOps Platform to automate key processes, workflows and reporting
- Launch and manage your RemOps improvement initiative
1 Platform to Do it All
The Seemplicity RemOps Platform automates and scales all 7 steps of the RemOps process, meeting and exceeding the 10 key automation requirements
